Tabla de contenidos
- Promotion types and their conditions
- How we determine eligibility for promotions
- Bonus features across our selection of games
- Responsible gambling
Promotion types and their conditions
Our casino Au21 gives players access to welcome offers, ongoing promotions and game-particular rewards. Because the available offer changes with our schedule, we set out the live details directly on the page for promotions. This allows you to compare the deposit requirement, minimum qualifying wager and expiry window before selecting an offer.
Each promotion comes with its own terms. A welcome offer typically requires an eligible deposit and may be limited to a particular payment method, chosen games or a limited period following registration. At casino Au21, we make the terms visible before you opt in, and any new bonus or bonus spin is credited only after the qualifying step is confirmed.
Our regular promotion types cover the main ways we reward play. The most useful details are set out below, including the terms we apply to every category and the points worth checking before accepting.
| Promotion type | What it includes | Main conditions | Best for |
|---|---|---|---|
| Welcome offer | A matched deposit or a selection of bonus funds and free spins | Minimum deposit, qualifying wager and claim period apply | New eligible players |
| Free spins | Spins on a named slot game | Set wager value, eligible game and time limit | Players who want a fixed number of spins |
| Cashback | A percentage of eligible net losses returned over a stated period | Calculation period, qualifying games and maximum amount apply | Regular play with a defined weekly or monthly budget |
| Game-specific reward | A small prize, feature or bonus triggered within an eligible game | Minimum stake and game rules must be met | Players who enjoy a particular title |
| Referral reward | A bonus linked to a successfully registered referral | Referral requirements, account checks and one offer per account apply | Players who introduce friends responsibly |
Our promotions are not interchangeable. A deposit match may offer a higher total amount but require more qualifying turnover, while bonus spins can carry a lower wagering requirement. Checking the balance of bonus funds separately from your withdrawable balance lets you see what stays before each wager is settled.
How we apply promotion terms
We calculate qualifying wagers only after the promotion has been activated or the qualifying deposit has completed. We may exclude certain games, optional bets or payment options when the offer states that they do not qualify. When a wager uses bonus funds and cash balance together, we arranged it between the two balances according to the displayed rules.
Money from the bonus normally need to meet the stated wagering requirement before they can be withdrawn. We apply the requirement to the eligible bonus sum, and the percentage used depends on the particular offer. Any winnings from qualifying bonus play go to the relevant bonus balance and stay subject to the same conditions unless the promotion says otherwise.
How we determine eligibility for promotions
Our account conditions are designed to keep each offer clear and available to the correct player. You must be at least 18 years old, complete registration with accurate information and use only one account. We may also transfer out player-account verification checks when needed, asking for proof of identity, address or payment ownership.
Before you accept a promotion, check whether you have used that welcome offer before, whether the deposit option is eligible and whether one active offer may be used in addition to another. Unless the bonus page specifically states that it may be claimed after the qualifying step, we cannot apply a promotion retroactively.
| Requirement | Our condition | What to check |
|---|---|---|
| Age and identity | Players must be 18 or older and verify their identity when requested | Your date of birth and the name on your account |
| One account per player | Duplicate, shared or manipulated accounts are not eligible | Your existing account and household details |
| Minimum deposit | The amount must meet or exceed the amount shown in the offer | The total deposited value, not only your balance |
| Payment eligibility | Only methods named in the promotion can qualify | The payment method selected for your deposit |
| Claim period | The offer must be accepted before its stated deadline | The expiry date and your local time zone |
| Game qualification | Only listed games contribute to bonus wagering | The eligible games and any excluded bet types |
Always make payments through a supported method registered to your account. If we notice a payment discrepancy, we may pause the promotion and request extra verification. We do not credit a promotion until the deposit has been confirmed, and we may withdraw or cancel an offer that has breached its terms, including attempts to combine offers where solely one may be active.
Record your claim, eligible deposit and end of an offer date. If the bonus page and the promotional email show various information, the live published offer conditions take priority unless we confirm otherwise in writing. Our support team can explain how a claim was calculated without changing the original terms.
Bonus features across our selection of games
Our casino game collection includes slot games, table titles and live dealer titles, with promotional mechanics linked to the games you select. Free-spin offers usually restrict play to the named slot and establish the value of each spin. A deposit match is typically more flexible because qualifying games may cover a wider part of our collection.
| Game category | Examples of our content | Bonus feature | Condition to note |
|---|---|---|---|
| Slots | Classic reels, themed slots and feature-driven games | Free spins, multipliers and bonus rounds | Check the fixed spin value and eligible titles |
| Blackjack | Single-hand and multi-hand variants | Selected insurance or side-bet offers | Side bets may have separate qualification rules |
| Roulette | European, American and specialty wheel games | Occasional cashback or rebate | Confirm whether high-risk bets qualify |
| Baccarat | Punto Banco and modern table variants | Percentage-based game rewards | Review the stake range and excluded side bets |
| Live dealer games | Live blackjack, roulette, baccarat and game-show formats | Promotional credits applied to qualifying sessions | Availability depends on the current table schedule |
Game access may change according to your location, while certain mechanics might be unavailable in some currencies. Bonus spins are used in the order listed in the offer and expire automatically at the specified time unless the promotion says otherwise. For table and live games, a qualifying session must meet the lowest permitted stake shown in the distinct offer.
Once you activate a promotion, eligible wagering is tracked in your casino balance. Because a game may draw on varied shares of your cash and balances of credited bonus funds, check the on-screen balance ahead of placing a substantial wager. If a bonus expires with unused wagering, the remaining bonus value is removed from the balance for bonus funds and is not converted into cash.
Responsible gambling
We make available deposit limits, session reminders and account-management tools to help you keep play inside limits suited to you. Promotions should not be treated as guaranteed income, and no wagering requirement changes the underlying chance of a game. Before accepting an offer, decide on deposit and loss limits and take breaks whenever gambling no longer feels under control.
Our customer help team can help with account restrictions, including temporary self-exclusion. If gambling is affecting your finances, relationships, sleep or wellbeing, seek support from a recognised local counselling service. The same guidance applies to each player: use only funds intended for entertainment, never borrow to play and never chase a previous loss.
At True Blue Bets, we want each bonus to be easy to understand and useful inside a controlled budget. Read the latest terms, check which games qualify and keep your play inside your limits. Although our promotions add value to selected games, sound bankroll management is still your responsibility at each stage.
